A “check the toilets” reminder to find staff who don’t care about food safety
I recommend checking out the toilets of a restaurant to see if the staff care about cleanliness (and consequently food safety). When you complain and get fobbed off, however, that’s a totally different level. It doesn’t matter what rules you have in place if the culture is just wrong.
The attention grabbing cloth
What can be more important than catching up with a friend at a cafe? It turns out the answer is “watching the waitress wipe down everything with a cloth”. Now what?